Explore options for replacing phone service as landline decommissioning begins
The Federal Communications Commission (FCC), which regulates telecommunications services, adopted an order on March 26, 2026, with rules aimed at speeding up the transition from traditional copper-based landline telephone services to newer technologies. Companies seeking to discontinue landline service must file an application with the FCC.
Two recent applications affecting Iowans' service have been filed and include proposed end-of-service dates this month:
CenturyLink's applicationto discontinue "legacy voice service" in parts of Iowa and Utah was effective October 8, 2026. The affected Iowa communities are Altoona, Ames, Anamosa, Ankeny, Cedar Rapids, Clive, Des Moines, Farmington, Fort Dodge, Iowa City, Johnston, North Liberty, Oxford, Pleasant Hill, Runnells, Sandy, Solon, Urbandale, West Des Moines, and Windsor Heights.
AT&T's application to discontinue service affects all of Iowa and more than 30 other states beginning October 30, 2026.
Read more about the changes and options for consumers.
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